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Privacy Policy

Why do we collect Personal Information?

We collect your personal information to identify your profile and further provide you with information required to serve you with better options as per your profile, and to help us deliver a superior career enhancement experience. Information collected enables us to give you convenient access to our service offerings and products, and may help us tailor your career experience as well. 

What information do we collect and how do we use it?

Information you provide: 

We collect information to  provide the best options suiting your profile. We ask for your name, email address, and other personal information when you register to use certain features of our website. If you use a feature that requires payment of a fee, we collect your debit/credit card data or payment account information. 

When you use one of our paid products, we track the web pages, and information that has been accessed by you, and store it on our servers. This enables us to track items that you have completed, and those that you need to see. 

Cookies: 

We send cookies (small files containing a string of characters) to your computer, thereby uniquely identifying your browser. Cookies are used to track your preferences, help you login faster, and aggregated to determine user trends. This data is used to improve our offerings, such as providing more content in areas of greater interest to a majority of users. 

Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Some of our features and services may not function properly if your cookies are disabled. 

Log Information: 

When you access our website, our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser. 

User Communications: 

When you send email or other communication to us, we may retain those communications in order to process your inquiries, respond to your requests and improve our services. 

Alerts: 

We may alert you by email or phone (through sms/call) to inform you about new service offerings or other information which we feel might be useful for you. 

Data Security: 

If you use a feature requiring payment of a fee, we transmit your debit/credit card data to our bank for processing. If we encounter a problem with payment, we may review the order information with you and our bank to resolve it. We do not otherwise disclose your debit/credit card information. We do not share your email address or your personal information with third party marketers. 

We offer secure pages to collect sensitive information on our order form, such as credit card information. While no computer system is completely secure, we believe the measures implemented by our Site/payment partners reduce the likelihood of security problems to a level appropriate to the type of data involved. 

Refund Policy

We offer a refund if we have missed deadlines or there is any breach of service committed by one of our experts. In this case, we also take strict action against the expert, except issuing an immediate refund. However, if the refund request is made on the base of ‘change of mind’, we have a ‘No Refund, Exchange Only’ policy. All products are sold “as is”. You may contact us within 120 days from the purchase date if you wish to exchange your purchase for a product of equal or lesser value. However the Sign Up Fee is completely Non-Refundable in any case whatsoever.

Grievances

If You have any grievances as to the usage of any of your personal information or any other privacy concerns, You can write us on: 

info@universaleduhub.com

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